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PRIVACY POLICY

Last Updated: August 17, 2026

PAYSTOREPE SUPERMARKET PRIVATE LIMITED ("PayStorePe", "we", "our", or "us") respects your privacy and is committed to protecting personal and business information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit www.paystorepe.com, use our software applications, FPaaS systems, SaaS portals, or POS hardware devices.

1. Information We Collect

We collect various types of information to deliver and optimize our services:

  • Personal & Business Identifiable Information: Name, phone number, email address, physical address, PAN, GSTIN, business registration proofs, director/proprietor identity documents, and bank account details (account number, IFSC code) provided during registration and onboarding.
  • Transactional Information: Payment details, bill amounts, order histories, transaction logs, payout histories, and settlement data processed via our platforms.
  • Technical & Usage Data: IP addresses, browser types, device IDs, operating systems, app usage metrics, and cookies collected automatically when you access our digital systems.

2. How We Use Your Information

We use the collected information for purposes including:

  • Provisioning and maintaining software services, SaaS accounts, and white-label platforms.
  • Conducting merchant risk assessments and KYC compliance verifications.
  • Orchestrating payment collections, payouts, and automated financial reconciliations via partner banks and payment gateways.
  • Providing POS/Soundbox hardware support, customer care, and operational advisory.
  • Monitoring, detecting, and preventing fraudulent transactions, money laundering, and platform misuse.
  • Complying with regulatory obligations under applicable Indian laws and financial guidelines.

3. Data Sharing & Disclosure

PayStorePe does not sell or rent your personal or business data to third parties. We share data only in the following contexts:

  • Licensed Banking & Financial Partners: Sharing KYC and transaction details with RBI-licensed Payment Aggregators, Payment Gateways, acquiring banks, and Scheduled Commercial Banks required to process digital payments and perform payouts.
  • Service Providers: Trusted IT, cloud hosting, delivery, identity verification, and analytics vendors operating under strict confidentiality obligations.
  • Legal Compliance: When required by law, court order, regulatory authorities, or law enforcement to enforce our legal rights or protect platform security.

4. Data Security & Retention

  • Security Safeguards: We implement industry-standard administrative, physical, and technical security safeguards—including end-to-end encryption, secure socket layers (SSL), and tokenization—to keep your information safe against unauthorized access, loss, or alteration.
  • Data Retention: Information is retained for as long as necessary to provide services and comply with statutory retention requirements under Indian tax and financial laws.

5. Cookies & Tracking Technologies

We use cookies and session tracking tools to recognize your browser, maintain session state, remember preferences, and analyze site traffic to improve user experience and platform security.

6. Your Rights

Subject to applicable law, you have the right to access, update, or correct your registered business profile and personal information stored with us by reaching out to our privacy contact.

7. Grievance Redressal / Contact Us

For questions, concerns, or grievances regarding data privacy:

  • Grievance / Privacy Officer: Privacy Officer, PAYSTOREPE SUPERMARKET PRIVATE LIMITED
  • Address: Unit No 405, Plot No 27A, Block A, Majestic Signia Tower, Sector 62, Noida, Gautam Budh Nagar, Uttar Pradesh - 201309
  • Email: admin@paystorepe.com